The water purifier not working can have many reasons and below are the causes and ways to fix this situation.
1. Because there is no power supply
– This is one of the most common causes in RO water purifier causing the water pump to not work. Maybe your home’s electrical outlet is loose or the power supply line is broken.
– How to fix: Check the input power, plug, and wire. – > If not, we move on to the second reason

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2. Because there is no water supply
– This is also one of the frequent causes of the phenomenon water pump cannot operate. Maybe the water coming in is too weak or there is no water, or the water pipe is clogged.
– How to fix: You remove the water supply line at the top of water filter cup number 1 (Kangaroo water filter core number 1) see if there is water. If there is no water, you need to check your water system -> If not, there could be a 3rd cause
3. Clogged water filter core 123
This can also be the cause of the water pump not being able to operate, usually in areas where the water is dirty and has not been filtered. water purifier Direct use may also cause this phenomenon.
– How to fix: You unplug the water line water filter cup Number 3 to see if water comes out. Or you can remove the water filter element 123 and replace it if it is dirty (even if this is not the cause of the water pump not working).
– If method 3 still does not work, we will check for reason number 4
4. Broken power adapter
Plugging in the adapter is also one of the common causes of the water pump in your home water purifier not being able to run. The phenomenon of power failure may be due to unstable electricity in your home, leading to power failure
How to fix: You cut off the 2 oil plugs of the adapter, then plug it in, hold the 2 ends and touch each other to see if there is a spark. If there is no spark, it means the power source is broken. The water purifier power adapter is almost impossible to repair, you should replace it with a new one. – If the above method does not work, we move to reason number 5
5. Broken low pressure valve
A broken low pressure valve is one of the most common errors in water purifiers. A broken low pressure valve causes the water pump to not operate even though there is enough water in. The low pressure valve has the function of checking water inlet, if there is enough water pressure the pump will operate
How to fix: You remove the 2 ends of the wire plugged into the low pressure valve, then short these 2 ends of the wire together to see if it runs. If it runs, it means the low pressure valve is broken. If the above method does not work, we move on to reason number 6
6. Clogged RO filter membrane
Clogged RO filter will cause the water purifier to not work. The phenomenon of RO membrane blockage (Kangaroo water filter No. 4) is quite common, you need to replace the RO membrane every 2 years. For families that use a lot of or dirty water, the time to change it is 1.5 years
How to fix:Remove the water inlet valve at water filter inlet number 4. If water flows out and the pump works, it means RO water filter number 4 is clogged.
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