– For hand luggage: maximum size is 56cm x 36cm x 23cm
– For small carry-on luggage, it may include the following types of bags:
+ 01 women’s handbag or book, magazine, camera, baby food bag, airport shopping bag… with dimensions not exceeding 30cm x 20cm x 10cm
+ 01 coat bag with maximum dimensions when opened not exceeding 114cm x 60cm x 11cm
+ 01 laptop bag with maximum dimensions of 40cm x 30cm x 10cm
If your luggage exceeds the size and weight regulations, you may be refused transportation or have to pay additional fees for the excess size and weight.
ATTENTION: For checked baggage, maximum weight is 32 kg, maximum dimensions are 119cm x 119cm x 81cm
* You may be refused carriage if your checked baggage contains the following items:
– Items that are not properly packaged in suitcases or other suitable containers to ensure safe transport with normal care and handling.
– Items that may cause harm to the aircraft or people or property on board, such as items specified in the Dangerous Goods Regulations of the International Aviation Organization (ICAO) and the Association International Air Transport (IATA) and in its Conditions of Carriage and Contractual Clauses;
– Items prohibited by applicable law, regulation or order of any state or country to, from and over.
– Items that, in our judgment, are unsuitable for transportation due to their weight, shape, size or nature.
– Fragile or perishable items;
– Live or dead animals.
– Remains or animals.
– Fresh or frozen seafood or meats, provided that these items may be transported as carry-on baggage if we are satisfied that they have been properly packaged. Only Styrofoam boxes and/or coolers containing dry/non-perishable food may be allowed for clearance after the authorities have inspected the contents. If the Passenger refuses to be inspected, the airport has the right to refuse to carry the Baggage.
– Guns and ammunition.
– Explosives, flammable or non-flammable gases (such as paint sprayers, butane gas, lighter gas), cooling gases (such as underwater oxygen tanks, liquid nitrogen), flammable liquids (such as paint, diluent, solvent); flammable solids (such as matches, lighters); organic oxygen compounds (such as tree sap); toxins, infectious substances (such as viruses, bacteria); radioactive substances (such as radium); corrosive substances (such as acids, alkalis, mercury, thermometers), magnetic substances, oxidizing materials (such as bleach).
– Weapons such as guns, swords, antique knives and similar items, provided that such items may be permitted to be carried as checked baggage solely at our discretion for very specific reasons. special. These items are not allowed on the plane for any reason.
– Valuable and fragile goods: Passengers are advised not to check these items in their luggage. If these items are checked into checked baggage, the customer agrees to bear all shipping risks. These items include money, jewelry, rare metals, silverware, electronics, computers, cameras, camcorders, transferable papers, securities, and other valuable papers. other values, passport and identification documents
* Rules for sending CHECKED BAGGAGE
Step 1: INSPECTION AND SCREENING: For checked baggage, security staff will search, control, scan with X-rays or other forms of screening. Security staff have the right to check in the absence of guests. If the customer refuses to be checked or screened, the airport has the right to refuse transportation and will NOT refund the shipping fee and will not bear any other responsibility to the customer. The airport will only be responsible if during the control and screening process it causes injury to passengers or damage to luggage.
Step 2: Once the baggage is checked, the airport will be responsible for preserving the baggage and issuing a Baggage tag for each piece of baggage. Checked baggage must have the customer’s name or personal identification securely attached to it. Checked baggage is usually transported on the same aircraft as you, unless the airport decides to transfer it to another flight for safety, security or operational reasons. If baggage is carried on a later flight, the airport will be responsible for delivering the baggage to the customer within a reasonable period of time after the arrival of that flight, unless the customer is required to be present for check-in. customs procedures according to law.
Step 3: Luggage delivery
– Luggage delivery: You will receive your luggage as soon as it is delivered to the destination. If your baggage is not picked up within a reasonable time, your baggage may be subject to storage fees. If the baggage is not picked up within 2 months, the airport will be able to dispose of the baggage without any liability.
Luggage will only be delivered if you have a luggage tag. If you lose the luggage tag, it will only be delivered when you prove your rights to that luggage. After receiving the airport, we will not be responsible for any further baggage.
Charge:The initial minimum checked baggage allowance that can be purchased is 15kg, after which additional allowances of 5kg can be purchased. If your checked baggage exceeds 15kg or exceeds the purchased baggage allowance, you will have to pay an additional fee per kilogram. Baggage fees are non-refundable and non-transferable.
ATTENTION:
– Baby strollers, manual wheelchairs, mobility aids or crutches are transported free of charge. Young children are not allowed to bring luggage, although strollers and baby carriages are transported free of charge.
– No individual items exceeding 32kg are accepted and the combined dimensions do not exceed 81cm in height, 119cm in width and 119cm in depth.
– Sports equipment may be transported in the cargo hold upon payment of the fees specified in the Fee Schedule at the customer’s own risk. You can purchase insurance for these items. Musical instruments that exceed our cabin baggage dimensions but weigh less than 75kg are allowed in the cabin, provided you purchase a seat for the instrument and pay the appropriate freight. There is no standard baggage allowance with additional seats.
See more: Fees and charges when flying Vietjet Air
Some regulations for hand luggage
– Passengers (except children) are allowed to bring 1 piece of hand luggage on the plane. Hand luggage must not exceed dimensions of 56cm x 36cm x 23cm and weight must not exceed 7kg. Carry-on baggage must fit under the seat in front of you or into the luggage compartment in the passenger compartment. If your carry-on baggage exceeds the allowable weight or is of inadequate size, it will not be allowed to be carried on the plane.
– You MAY carry liquids if the following conditions are met
+ Liquid is stored in a container with a volume of no more than 100ml;
+ All liquid containers with a maximum volume of 100ml each can be easily separated into a 1 liter resealable transparent plastic bag.
Plastic bags may have to be opened separately in the security area. You may be required to dispose of liquids if the above requirements are not met.
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